By Ifeoluwa D. Afolayan
The Pharmacy Council of Nigeria (PCN) has successfully completed its ISO 9001:2015 recertification audit, conducted from 9 to 10 December 2024 at the PCN Head Office in Abuja. This recertification follows the initial certification attained in January 2022, which is valid for three years.
The audit, carried out by an independent certification body, aimed to confirm compliance and continued alignment of PCN’s Quality Management System (QMS) and practices with the requirements of the ISO 9001:2015 standard.
The recertification process involved a comprehensive review of PCN’s QMS, with a focus on regulatory compliance, stakeholder engagement, and continuous improvement. The external audit team conducted in-depth interviews with PCN staff, examined documentation, and evaluated the effectiveness of organisational processes.
The audit concluded with a productive closing meeting on 10 December 2024, during which key findings were discussed. The external auditors commended PCN’s leadership for the commitment and progress achieved since the initial certification and subsequent surveillance audits.
PCN Registrar, Pharm. Ibrahim Babashehu Ahmed, FPSN, highlighted the importance of the audit in his remarks at the closing meeting. He stated:
“This recertification demonstrates our commitment to maintaining ISO standards and improving our processes. The significant improvements observed reflect the dedication and hard work of our entire team.”
The registrar also expressed gratitude to the certification body’s team for their objective and thorough approach while PCN awaits the final audit outcome in January 2025.
In her closing remarks, the PCN Quality Manager, Dr Amina S. Omar, thanked the registrar for his guidance and consistent support of the quality team. She assured stakeholders that the QMS team would intensify their efforts to sustain and enhance the QMS at PCN.
The successful completion of the audit reaffirms PCN’s adherence to its quality policy, ensuring effective pharmaceutical regulatory service delivery across Nigeria. PCN remains steadfast in its commitment to continuous improvement and stakeholder satisfaction.
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