Pharm. Ismail Kola Sumonu is the managing director of Caratiyah Pharmacy. He is also a former zonal coordinator of the Ipaja, Dopemu, Egbeda and Akowonj (IDEA) Zone of the Association of Community Pharmacists of Nigeria (ACPN), a former treasurer of ACPN Lagos State, a former publicity secretary of PSN Lagos State, and the immediate past secretary of PSN Lagos State. With years spent on the frontline of community pharmacy, he combines leadership, mentorship and practical experience to strengthen healthcare delivery and professional development in Lagos. In this exclusive interview with Adebayo Oladejo, the pharmacy leader shares insights on the realities of community pharmacy in Lagos, lessons from his leadership journey, challenges facing pharmacists, and strategies for growth in a rapidly evolving healthcare landscape. Excerpts:
Having practised both in Nigeria and abroad, how has your international experience shaped the way you run Caratiyah Pharmacy?
I haven’t practised extensively outside Nigeria due to policy and language barriers, but I am familiar with pharmacy systems in Saudi Arabia and some Gulf countries. The standards there are commendable, and I have implemented several best practices locally. For instance, I shared insights on health insurance with the current ACPN Lagos State Chairman to explore how HMOs and community pharmacies in Nigeria can operate more efficiently.
As a former zonal coordinator, what lessons from that leadership role do you still apply in mentoring young pharmacists today?
Leadership taught me to guide young pharmacists to embrace mentorship, understand delayed gratification, and rise gradually through the ranks. Sudden leaps, whether in politics or professional practice, can backfire. Patience, structured guidance and learning from experienced professionals are key to sustainable growth.
What are the biggest challenges facing community pharmacists in Nigeria, and how can they be effectively addressed?
Many assume that access to capital is the main challenge, but lack of business knowledge and poor self-esteem are bigger obstacles. A young pharmacist could be given ₦10 million and still make poor decisions because professional expertise is not paired with strong business acumen or confidence. These skills are vital for negotiating favourable terms and engaging effectively with government policies.
Policies exist, but implementation is weak. For example, the Lagos State Health Management Authority often delays payments to pharmacies for weeks. There are no tax incentives, loans or social supports that recognise pharmacists’ contributions. Governments should explore initiatives such as engaging pharmacists in community outreach programmes or offering social incentives to strengthen professional morale and business sustainability.
What strategies keep you updated and competitive in a fast-changing industry?
Pharmacists must constantly learn, adopt global best practices and be willing to explore new areas beyond the four walls of a retail pharmacy. Knowledge, mentorship and patience are essential to thriving in a competitive and evolving sector.
Caratiyah Pharmacy serves diverse communities in Lagos. How would you describe the rewards of practice here?
Community pharmacies are healthcare at your doorstep, not just shops. Serving the community for nearly two decades has brought immense satisfaction. The appreciation from patients often outweighs financial rewards. I still envision a future where community pharmacists in Nigeria can operate sustainably, enjoy financial freedom and deliver essential care with confidence.
What advice would you give young pharmacists aiming to combine professional practice, entrepreneurship and leadership?
Patience is critical. Focus on learning, building skills and creating value before chasing money. Seek mentorship and stand on the shoulders of experienced professionals. With knowledge, patience and guidance, there are no limits to what you can achieve.
What is your final word on the future of community pharmacy in Nigeria?
Community pharmacists must be fully recognised and included in healthcare policy, medicine management and patient safety programmes. Bridging professional gaps, fostering collaboration and respecting all healthcare roles will strengthen the system, improve patient outcomes and elevate the profession across Nigeria.
