Course Objectives: At the end of the program, participants will
- Understand the Principles, Strategies and Tactics of Negotiation
- Become More Familiar with the Whole Process of Negotiation from Preparation to Closing the Deal
- Be Able to Resolve Conflicts and Deadlocks in Negotiation Easily
- Enable The Participants Explore The Possibilities of a Wide Range of Options
Date: October 11-12, 2016
Venue: Pharmanews Training Centre, 8, Akinwunmi Street, Mende, Maryland, Lagos
Programme Content:
- Understanding Negotiation
- Communication Skills for Effective Negotiation
- Negotiation concepts: Options, Interest, ZOPA, BATNA, WATNA, Costs etc
- Negotiation Power and Positions
- Principled Negotiation
- Developing Strategies for Negotiation
- Planning for a Negotiation Session
- Defining the Negotiation Objectives
- Managing a Negotiation Meetings
- Pitfalls in negotiation
- Negotiation Styles and colour
- Personality traits, types and negotiators
- Dealing With Win Lose Negotiators
- Handling Objections in Negotiation
- Negotiation with Customers
For Whom:
Senior/Middle level Managers, Managers, Heads of Units/Departments, Medical Directors, Purchasing Officers/Managers, Key Account Managers, Public Sales Managers, Project Managers, Business Development Managers/Executives, Customer Services/Relationship Managers/Executives
Investment Value: N60,000.00
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